Data protection

Which personal data we process

Versicherungs-Services.ch AG supports consumers in searching, comparing and taking out health insurance, life insurance and/or property insurance. Our offers range from simple information about health insurance products, life insurance and/or property insurance, comparative analysis, support in concluding contracts to managing a portfolio. In order to be able to offer our consumers this service, Versicherungs-Services.ch AG must collect, store and process personal data of its customers only within the scope of the purpose of its advisory mandate. We collect the following data in the course of generating the offer on versicherungs-services.ch or on the various corporate landing pages operated by Versicherungs-Services.ch AG (these are the websites that Versicherungs-Services.ch AG customers access as part of the to generate offers for health insurance, life insurance and/or property insurance and are operated by Versicherungs-Services.ch AG). We primarily collect the following personal data:

1. General customer data: name, address, email address, telephone numbers, date of birth, marital status, nationality, bank details.
2. Technical information: IP address, browser information, cookies, standard http protocol.

When you visit our website, Versicherungs-Services.ch AG also collects, stores and uses general, non-personal data. When you access our websites, the following data is stored in log files:

• General transmitted information about the operating system and browser;
• Date and time of use / length of stay;
• Add-ons used;
• Visitor source (referring website);
• General information about surfing behavior such as clicking on advertising banners or downloading files;

In order to create an individual comparison offer for you, sensitive data may be required from you (this is primarily health data). To process sensitive data, we need your express consent, which you gave us with your acceptance in the General Terms and Conditions of Versicherungs-Services.ch AG. This data will not be evaluated or used by us in any other way, except for transmission to the insurer to prepare offers. Your data will be processed in accordance with the relevant provisions of the DSG (Switzerland) as well as Article 6 Paragraph 1 lit a GDPR (consent) and/or lit b (fulfillment of the contract) and/or lit c (legal obligation) of the same provision, if applicable . If you provide Versicherungs-Services.ch AG with personal data from third parties, you are responsible for ensuring that the consent of the third parties concerned has been obtained and that their information is correct. Versicherungs-Services.ch AG assumes no responsibility for the disclosure and/or accuracy of this third-party data and you fully indemnify Versicherungs-Services.ch AG from claims made against Versicherungs-Services.ch AG based on an alleged violation of the DSG and /or the GDPR, if applicable.

Versicherungs-Services.ch AG processes your data for the following purposes:

• Provision of the services offered on the website:
• Provision of insurance brokerage and preparation of insurance comparisons. Your personal data is required to create individual offers.
• Conclusion of a contract with an insurance brokered by Versicherungs-Services.ch AG:
• After the customer has decided on a product, the data entered will be forwarded to the respective insurance company to conclude the policy or to check the insurance application.
• Managing a customer file (CRM management):
• In order to properly fulfill our mandate, it is necessary to keep a customer file.

Internal and external bookkeeping and accounting (legal retention requirements).

Internal training and quality control;

Controlling the display of advertising and your own advertisements (with third parties);

Any disclosure of personal data in the event of any corporate transactions by Versicherungs-Services.ch AG (e.g. sale of or parts of Versicherungs-Services.ch AG to investors);

Preventing, detecting and combating abuses;

Creation of anonymous, statistical evaluations;

Answering legitimate, official inquiries within the legally permissible framework or in connection with the enforcement of claims or other legal disputes that concern Versicherungs-Services.ch AG or in which Versicherungs-Services.ch AG is otherwise involved (legal publication obligations).

The legal basis for our data processing is:

• Fulfillment of the contract or purpose of the contract;
• Legal obligation;
• Legitimate interests.

Transfer of data

Your data will only be passed on to third parties if and to the extent that this is necessary for one of the processing purposes listed above or if you have given your prior consent. This includes in particular the insurance companies, brokers and/or intermediaries to whom your applications or inquiries are forwarded. Your data and the comparison of this with the various insurance products takes place via the Versicherungs-Services.ch AG server. Our hosting provider meets appropriate industry standards regarding cyber security. Third parties engaged by us are contractually required to only process the data in the way that Versicherungs-Services.ch AG is permitted to do so itself and must ensure the same data security. Versicherungs-Services.ch AG will only process your data lawfully, in good faith, proportionately and only for the purposes stated in this data protection declaration. For the purpose of creating and sending newsletters, non-sensitive data is transmitted to a service provider located abroad with whom there is an agreement on compliance with the necessary data protection regulations. If you do not agree to this, you can contact us in writing (Versicherungs-Services.ch AG, Zwickystrasse 14, 8304 Wallisellen), by telephone (044 586 14 44) or by email (info@Versicherungs-Services.ch) and request this that your data will not be passed on.

Data security

We protect your data by complying with applicable industry standards in the area of cyber security. Versicherungs-Services.ch AG ensures appropriate data security in accordance with the legal requirements of the DSG and the GDPR. We secure our website and the systems entrusted with your data through appropriate technical and organizational measures against loss, destruction, access, alteration or distribution of your data by unauthorized persons.

Storage period of your data

We only store your data for as long as there is a legitimate purpose for it or until you request its deletion in writing. Legal retention requirements remain reserved. Versicherungs-Services.ch AG reserves the right to continue to use your data, with the exception of sensitive data, on an anonymized basis for statistical evaluations and, if necessary, to provide you with the data from time to time, based on general criteria (such as age or place of residence). to submit similar offers via email to those you have viewed or completed. You can declare your objection at any time to info@ Versicherungs-Services.ch in order to unsubscribe from such communications.

Children

Versicherungs-Services.ch AG does not collect any data regarding children under the age of 14 without the consent of their legal guardian. We take technical steps to ensure, as far as possible, that data from persons under 14 years of age is not collected in an unauthorized manner. If this happens for whatever reason, the data will be deleted after knowledge and verification. If you believe or have information that we are processing such data without authorization, please contact us at: info@ Versicherungs-Services.ch.

Cookies

So-called “cookies” are used on this website. These are small text files that are sent from the relevant web server to the customer's browser when they first visit a website and are stored on the customer's device or in the browser's cache. The next time this website is visited with the same device, the browser checks whether a corresponding cookie already exists. The browser then sends the data stored in the cookie back to the web server. In this way, the web server can detect whether the browser has already visited the website in question. The data collected with the help of cookies is used by Versicherungs-Services.ch AG only to improve the offer and to anonymously analyze the use of the website. The data will not be used in any other way; in particular, the data obtained will under no circumstances be used to identify you personally. Cookies are placed exclusively to ensure functionality and for web analysis purposes in order to ensure that versicherungs-services.ch and the various corporate landing pages are designed as user-friendly and needs-based as possible. You can set your browser so that no cookies from this website are stored on your hard drive or cookies that are already stored on your device are deleted. Please note, however, that in this case you may not be able to fully use all of the functions of this website. If you deactivate cookies via your browser, you also have the right to object to the placement of cookies. Processing is carried out on the legal basis of legitimate interest in accordance with Article 6 (1) lit (a) GDPR.

Google Analytics/Google AdWords

This website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, California 94043, USA (“Google”). Google Analytics uses cookies, which are stored on the customer's computer and enable analysis of the use of the website. The information generated by the cookie about the use of this website (including IP addresses) is transmitted to a Google server in the USA and stored there. However, if you activate IP anonymization on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information to evaluate the use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. The IP address transmitted by the customer's browser as part of Google Analytics will under no circumstances be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly. You can also prevent the collection of data generated by the cookies and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available under the following link. The current link for this is: http://tools.google.com/dlpage/gaoptout?hl=de. Furthermore, this website uses Google AdWords, also an analysis service from Google, and in this context conversion tracking. If you have reached our website via an ad placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. If you do not want to take part in tracking, you can refuse the necessary setting of a cookie - for example by using a browser setting that generally deactivates the automatic setting of cookies or setting your browser so that cookies from the domain "googleleadservices.com " are blocked. [The placement of Google Analytics and Adwords cookies is based on the legal provisions of Art 6 (1) lit f (legitimate interest). We have concluded an agreement for commissioned data processing with the provider, which ensures compliance with our data standards.

Social plugins

The website uses social plugins (“plugins”) from the social networks facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”), twitter.com , which is operated by Twitter Inc., 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA (“Twitter”), plus.google.com, which is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, California 94043, USA (“Google+”), Instagram.com, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”), youtu-be.com, which is operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (“Youtube”, Facebook, Twitter, Google+ and Instagram, collectively “Social Networks”). The plugins are marked with the logo of the respective social network. When you visit a website that contains plugins, your browser establishes a direct connection with the servers of the respective social network. The content of the plugins is transmitted directly to your browser by the respective social network and integrated into the website by it. By integrating the plugins, the social network receives the information that you have accessed the website. If you are logged in to the respective social network, it can assign the visit to your account with the respective social network. If you interact with the plugins, for example by clicking the Facebook “Like” button or making a comment, the corresponding information will be transmitted from your browser directly to the respective social network and stored there. The purpose and scope of data collection and the further processing and use of the data by the respective social network as well as your related rights and setting options to protect your privacy can be found in the data protection information of Facebook, Twitter, Google+, Instagram or YouTube.

Mix panel

The website also uses the Mixpanel analysis service from Mixpanel Inc., based in Delaware, USA. Mixpanel uses cookies to provide us with statistical data about your use of the website. The data collected from you is stored by Mixpanel. Mixpanel automatically shortens your IP address if you are located within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will your full IP address be transmitted to a Mixpanel server and only shortened there. Mixpanel statistically processes the collected data on our behalf and makes it available to us. On this basis, we can improve our website for you and make individual functions clearer. The data collected also reflects your user activity and the content of the pages accessed on our website. You can deactivate the use of Mixpanel by installing a cookie that prevents your website activity from being collected. This can be found at http://www.mixpanel.com/optout/. [The placement of Google Analytics and Adwords cookies is based on the legal provisions of Article 6 (1) lit f (legitimate interest).] We have concluded an agreement with the provider for order data processing, which ensures compliance with our data standards.

Links to other websites

You generally have the rights to information, correction, deletion, restriction, data portability, revocation and objection regarding personal data concerning you, provided that this does not conflict with ongoing contracts or legitimate interests of Versicherungs-Services.ch AG. You can also object to the processing of your data for advertising purposes (e.g. email marketing and newsletters) at any time via email info@versicherungs-services.ch.

Your rights

You generally have the rights to information, correction, deletion, restriction, data portability, revocation and objection regarding personal data concerning you, provided that this does not conflict with ongoing contracts or legitimate interests of versicherungs-services.ch AG. You can also object to the processing of your data for advertising purposes (e.g. email marketing and newsletters) at any time via email info@ Versicherungs-Services.ch or via the unsubscribe link.

Asserting your rights

If you would like to assert any of the above rights or have any questions, please contact:
Versicherungs-Services.ch AG
Zwickystrasse 14
8304 Wallisellen
Switzerland
E-mail: info@versicherungs-services.ch

Owner of the data

The owner of the data is Versicherungs-Services.ch AG, Zwickystrasse 14, 8304 Wallisellen, Switzerland.

Contact information

Versicherungs-Services.ch AG, Zwickystrasse 14, 8304 Wallisellen, Switzerland. E-mail: info@versicherungs-services.ch